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Distribution business trends for 2018, Part 1: It’s (still) about the customer

2018 is already shaping up to be a fast-paced, challenging year for wholesale distribution, with trends, challenges, and opportunities evolving at a breathtaking pace.

But as business analysts talk to distributors, one overarching message is crystal clear: while some of the challenges are familiar, there’s never been a time when distribution technology was more perfectly poised to drive modernization, transformation, and business success.

Over the next couple of weeks, we’ll be looking at seven business trends that any distributor can use, and every distributor should use, to guide strategy for the next 12 months. Our tour begins where every aspect of distribution begins and ends—with the customer.

 

The age of mass personalization

A mega-trend like customer-centric marketing isn’t going to disappear anytime soon: If anything, buyers who’ve learned to enjoy mass p


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26 May 2020
5 Causes of Bottlenecks in the Global Supply Chain
 

Let’s say you’re cooking up a big family meal, and you’re trying to estimate how soon the food will be ready. You look at the recipe, and you add up the cooking times for various elements, plus all of the time it takes to prepare the ingredients. You estimate that the meal should t

 
Brian Hoey
Flexis

15 May 2020
Fashion Retailers Could Be Left Paying the Price If They Don’t Take Advantage of AI
 

Setting the right price has always been a complex question for fashion retailers. On the one hand, a high price will risk losing customers – according to McKinsey, customers will not return to a retailer if prices are more than 30% higher than competitors. Whereas a low price leaves the r

 
Michael Feindt
Blue Yonder

14 May 2020
Blue Yonder Research Reveals Dramatic Shift in Shoppers’ Behavior Since COVID-19
 

Research highlights how changing online and in-store shopping habits will shape retail supply chains in the future New research from Blue Yonder highlights how shopping behavior has changed globally since the COVID-19 pandemic started. Blue Yonder surveyed 6,000 European adult consumers in April

 
Blue Yonder
Blue Yonder

06 May 2020
How Can Manufacturers Avoid Supply Shortages?
 

A few years ago, more than three-quarters of manufacturers said that material shortages (specifically metals and minerals) were a significant source of business risk within their operations. Though the global supply chain has become more connected and more technologically advanced since then, it&rsq

 
Brian Hoey
flexis

05 May 2020
How Should You Restart Your Supply Chain? With Turbo Transparency
 

After weeks of lockdown, the industry is finally starting its cautious reopening in much of Europe. If we look to China as a blueprint for restarting the supply chain, it’s easy to envision a long road ahead—one in which capacity is ramped up gradually in accordance with strict guideline

 
Peter Asbeck
flexis


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Last update 7 May 2020
Global Manufacturing PMI slumps to lowest level since financial crisis of 08/09
   Source: J.P.Morgan Global Manufacturing PMI ™  -  IHS Markit



Chemicals & Pharmaceuticals

Maximum safety and reliability and reducing the costs for our customers at the same time: we are able to offer the chemical industry an extensive range of chemical logistics services that hardly any other logistics specialist can match. It is our goal to harmonise our services with your specifications in s...


7 Supply Chain Predictions: Looking Ahead with 2020 Vision

The year 2020 approaches with promise amidst a backdrop of innovation and transformation occurring at a speed never witnessed before. We’re experiencing a digital revolution that is changing the way we live, wor...


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Resources
 
HOYER: Future-Proofs System for Managing Intermodal Rail, Road, and Sea Transport to Meet High Growth Potential

HOYER is an independent family enterprise that dates back to 1946, and which has become one of the world’s leading bulk-logistics providers, offering comprehensive transport services and complex logistics soluti...

After-sales service as a driver for word-of-mouth and customer satisfaction: insights from the automotive industry

This study aims to study the effect of the after-sales service experience and its quality on overall customer satisfaction and word-of-mouth (WOM) within the automotive industry. Based on the additional marketing mix ele...


International Agenda