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Demand & Supply Chain Management Evolution


Supply Chain Insight


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Maximising the value of store assistants

Gareth Thomas, Retail Business Consultant at Zetes, explains the importance of optimising Store Assistant activity to not only prioritise excellent customer engagement but also improve efficiency and transform profitability.

The role of the high street store has changed fundamentally over the past decade – and with it the day to day activities of the Store Assistant. While it is now a given that retailers will offer click and collect and buy online and return in store, increasingly self-informed and empowered customers heading in store also expect a Store Assistant to offer a far more engaging and personal shopping experience. But where does that leave the Store Assistant now tasked with multiple roles from fulfilling click and collect orders to managing inventory, replenishing shelves and selling?  How can a retailer manage these diverse in-store activities to maximise productivity and efficiency and achieve a great customer experi


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10 May 2019
5 Tips for Improved Production Planning
 

The best laid plans of mice and men often go awry—and nowhere is that more true in the worlds of manufacturing and supply chain management. Sometimes it seems like even the most visible and adaptable supply stream is always one disruption away from chaos. For production planners in particular,

 
Brian Hoey
flexis

08 May 2019
What is the Future of the Automotive Supply Chain?
 

Picture a scenario in the near future: you’re driving down a long stretch of highway between your home and a vacation destination a few hours away, when all of a sudden your car gives you an alert suggesting that you pull over and wait for assistance. You’re confused, and maybe a little

 
Brian Hoey
flexis

08 May 2019
Transportation management: focus on last-mile or global systems?
 

Should you standardize your many business units on a new, globally-implemented transportation management system (TMS), or do you let each business unit or region control its own TMS technology decisions? The best answer for software cost control as well as performance improvement could be to do b

 
Infor
Infor

07 May 2019
The Impact of Machine Learning on Shipping and Freight Forwarding
 

Let’s talk about Sherlock Holmes for a second. When you think of this famous English detective, a few things probably come to mind: his iconic deerstalker cap, maybe his pipe or his violin, and his magnifying glass—that critical tool for finding clues that Scotland Yard might have missed

 
Brian Hoey
flexis

07 May 2019
How Logistics 4.0 is Changing the Last Mile
 

A few years ago, three days was considered a reasonably quick shipping turnaround. Today, for many consumers three days is considered glacial, two days is considered standard, and only shipping times shorter than one day really count as fast. These changing expectations have put numerous businesses,

 
Brian Hoey
flexis


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News & Trends
 

Last update 5 May 2019
Global manufacturing growth remains lacklustre as international trade flows contract again
   Source: J.P.Morgan Global Manufacturing PMI ô  -  IHS Markit



Chemicals & Pharmaceuticals

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Tudor Rose International increases productivity through integrated SCM platform ASSIST4

Tudor Rose International is Europe’s leading export market management company specialising in building brands around the world. In business for nearly 30 years, the innovative company mastered an ambitious IT mo...

What Do We Really Know About What We Know? The Nature of Relationship Governance in the Reverse Supply Chain

Inter-organizational relationships have received significant attention in the marketing channels literature (Anderson and Weitz, 1992; Mohr and Spekman, 1994; Morgan and Hunt, 1994). More recently, the supply chain liter...


International Agenda