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Demand & Supply Chain Management Evolution


Supply Chain Insight


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Maximising the value of store assistants

Gareth Thomas, Retail Business Consultant at Zetes, explains the importance of optimising Store Assistant activity to not only prioritise excellent customer engagement but also improve efficiency and transform profitability.

The role of the high street store has changed fundamentally over the past decade – and with it the day to day activities of the Store Assistant. While it is now a given that retailers will offer click and collect and buy online and return in store, increasingly self-informed and empowered customers heading in store also expect a Store Assistant to offer a far more engaging and personal shopping experience. But where does that leave the Store Assistant now tasked with multiple roles from fulfilling click and collect orders to managing inventory, replenishing shelves and selling?  How can a retailer manage these diverse in-store activities to maximise productivity and efficiency and achieve a great customer experi


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12 Sep 2018
Immersive technology has arrived: AR and VR set to become mainstream in business operations in the next 3 years
 

New research reveals that immersive technology delivers better efficiency, productivity and safety for enterprises, and that augmented, rather than full virtual, reality will lead the way for business operations A new report by the Capgemini Research Institute[1] has revealed that enterprises are

 
Capgemini
Capgemini

10 Sep 2018
The Logistics 4.0 Tipping Point
 

Let’s think back for a moment to the early days of Facebook. Today, the social media giant boasts more than a billion users worldwide, but there was a time when its base was just an infinitesimal fraction of that number—a handful of early adopters scattered across American college campus

 
Brian Hoey
flexis

10 Sep 2018
New Research Explores the Changing Consumer and the New Definition of Retail
 

The Retail Industry Leaders Association (RILA) and Accenture today published a new research report, which examines how retailers can capitalize on the moments that truly matter to consumers in the era of ubiquitous shopping. The survey of 3,000 consumers, as well as 100 retail industry decision

 
Retail Industry Leaders Association (RILA)
Retail Industry Leaders Association (RILA)

05 Sep 2018
What Industry 4.0 Will Mean for Your Planning Workflows
 

Imagine you own and operate a pin factory at the dawn of the Industrial Revolution. One day, you come in and announce to your workers that you’ll be implementing steam powered machinery into your production processes, completely reimagining many existing workflows in the process. How do you th

 
Brian Hoey
flexis

31 Aug 2018
4 Surprising Uses for Real-time Information in the Supply Chain
 

In the past five to 10 years, real-time information has become a key value-added proposition for bolstering efficiency and decreasing waste in modern, digital supply chains. Businesses have used it to power more agile, responsive processes within their own value streams, creating environments that a

 
Brian Hoey
flexis


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News & Trends
 

Last update 5 Nov 2018
Global manufacturing slowdown continues in October
   Source: J.P.Morgan Global Manufacturing PMI ™  -  IHS Markit



Chemicals & Pharmaceuticals

Maximum safety and reliability and reducing the costs for our customers at the same time: we are able to offer the chemical industry an extensive range of chemical logistics services that hardly any other logistics specialist can match. It is our goal to harmonise our services with your specifications in s...


Distribution business trends for 2018, Part 1: It’s (still) about the customer

2018 is already shaping up to be a fast-paced, challenging year for wholesale distribution, with trends, challenges, and opportunities evolving at a breathtaking pace. But as business analysts talk to distributors, on...


Education
 
 6 
Dec
2018
Mieux négocier vos achats
     Bruxelles

Local & Regional Agenda
 


Resources
 
HOYER: Future-Proofs System for Managing Intermodal Rail, Road, and Sea Transport to Meet High Growth Potential

HOYER is an independent family enterprise that dates back to 1946, and which has become one of the world’s leading bulk-logistics providers, offering comprehensive transport services and complex logistics soluti...

What Do We Really Know About What We Know? The Nature of Relationship Governance in the Reverse Supply Chain

Inter-organizational relationships have received significant attention in the marketing channels literature (Anderson and Weitz, 1992; Mohr and Spekman, 1994; Morgan and Hunt, 1994). More recently, the supply chain liter...


International Agenda